Terms of Service

Version 2026-10-30 · Last updated October 30, 2026

These are the terms for the FullCommand plans sold by XPS Business Systems: FullCommand, FullCommand Pro and FullCommand Ultra, the add-ons and the JobBring tools. They are written to be read, not to be skipped. If anything here is unclear, email us before you sign up and we will explain it.

No plan guarantees leads. We do the work and show you the numbers.

1. Who we are

Full Command Systems LLC, a Florida limited liability company, 2200 NW 32nd St, Suite 700, Pompano Beach, FL 33069, doing business as XPS Business Systems and JobBring. In these terms "we" and "us" mean Full Command Systems LLC, and "you" means the business that signs up. Questions go to [email protected].

Your agreement is with Full Command Systems LLC. Xtreme Polishing Systems LLC is an affiliated but separate company and is not a party to these terms.

Where you can sign up, and which record counts

You can sign up with us through our website checkout, the XPS Shopify store or app, a point-of-sale system at an XPS store, a link or code from one of our sellers, or an order form we both sign. Each plan, add-on or tool you sign up for, and each later change you make, is an order under these terms. These terms, our prices, your commitments and the early-exit rules are the same whichever way you sign up. A seller's link or code shows who referred you; it does not change your terms.

Before anything is charged, you tick the boxes for these terms (and, on Pro and Ultra, for your commitments in section 15A and the early-exit authorization in section 8) on our own checkout. We record when you ticked them, which version of these terms you saw, the exact text you accepted, and the internet address and device you used. If you sign up somewhere that can't show the boxes, such as a store counter, the store takes no payment for a plan: we send you a link to our checkout, where you tick the boxes and pay.

We bill every plan through our own billing system (Stripe today). Our billing records are the record of what you ordered, paid and were refunded, and of which payments count toward a minimum. A store's or app's own receipt, return or refund policy doesn't apply to your plan and doesn't change these terms.

2. What you get

There are three plans: FullCommand, FullCommand Pro and FullCommand Ultra (section 4). Every plan includes everything in this section. FullCommand comes as Plan A, B or C, which differ only in how and when you pay. Pro and Ultra add the services listed for them in section 4.

• A website on your own web address, built from the answers you give in the setup questions — your business name, your services, your area, your photos or ones we provide, and your prices if you want them shown.
• Hosting and upkeep. We keep it online, keep it secure and keep it working on phones.
• Lead capture. A quote form on the site that reaches you, and a record of every inquiry.
• Follow-up emails. Every plan includes them. When someone fills in your form and gives an email address, they get an email in your business name saying their request arrived. If a lead is still untouched in your CRM after 24 hours, and again after 72 hours, we email you a reminder. These emails do not replace your own reply to the customer, and an email can still fail to arrive (a wrong address, a spam filter). Texting is included too — see Text messaging.
• Your leads CRM. A private page for your inquiries. Every one is emailed to you as it arrives and tracked here from new, to contacted, to quoted, to won or lost — with your own notes, a search, your won totals and a spreadsheet export. It reminds you about anything you have not touched. The call to the customer is still yours to make; the CRM helps you keep track until you make it.
• Missed-call text-back and two-way texting, once your number is approved (section 12).
• Site chat with an instant price range.
• Take deposits and payments from your estimates and your portal, straight to your bank (section 9A).
• Changes. Tell us what to change and we change it. There is no limit and no charge for reasonable changes to your own content — wording, photos, prices, hours, the number on your site.

If you don't have a web address we register one for you and it is yours. We keep the registration in our account while we run your site, and transfer it to you on request: on Plan C at any time, on Plans A and B once you have made your first 6 monthly payments or have paid anything owed under section 8, and on Pro and Ultra once you have made your first 3 monthly payments or have paid anything owed under section 8. See Who owns what.

3. What is not included

• Ad spend. No plan fee includes any ad spend. On Ultra our fee includes running your Meta ads (and TikTok ads once they can run, section 10), but the money the platforms charge for the ads is paid by you, on your own card, directly to them. On FullCommand and Pro, running ads is a separate optional service (We Run Your Ads).
• SEO campaigns or any promise about search rankings. Get Found (section 10) is help with your Google profile, town pages and review requests, not a ranking promise.
• Ongoing content production — blog posts, social posts, photo or video shoots.
• The JobBring tools on FullCommand. On FullCommand, the JobBring tools (Estimate + Visualizer and the AI Receptionist) are separate and billed separately; see section 9. Pro and Ultra include Estimate + Visualizer; the AI Receptionist is an add-on on every plan, Pro and Ultra included.
• Custom software, booking systems or integrations beyond what is described above. We can quote those separately. (Taking deposits and payments from your estimates is included; see section 9A.)
• Third-party costs you choose to take on — for example a domain you already pay for elsewhere, or a phone service you buy directly.

4. The plans and the prices

All prices are in US dollars. Sales tax is added where the law requires it. FullCommand's Plans A, B and C are 6-month plans: a 6-month minimum, and you can cancel any time after that. Pro and Ultra have a 3-month minimum, then run month to month. See section 8.

The three plans at a glance

No plan guarantees leads. We do the work and show you the numbers.

Member prices

XPS member: anyone who signs up for XPS Business Systems. Signing up makes you a member; there is no member list and no separate application. The plan prices in these terms are XPS member prices. We record on your order that you signed up through XPS Business Systems, and when.

Where FullCommand is sold outside XPS Business Systems (for example through JobBring), non-member prices apply: $169.95 a month for FullCommand, $899.95 for FullCommand Pro and $1,499.95 for FullCommand Ultra.

JobBring tools: anyone can buy these today. Members pay the member price and non-members pay the non-member price, both in section 9.

FullCommand: your website and lead system, three payment options

The drop to $129.95 happens automatically at month 7 on Plans A and B. You do not have to ask for it and we do not have to remember it — it is set up in our payment system when you sign up. Plan C is already at $129.95 and stays there. Plans A and B are for FullCommand only.

Prices include the setup of everything in section 2. What each plan costs in total is in section 5.

FullCommand Pro: get found and close more estimates

Everything in FullCommand, plus Get Found (section 10), Estimate + Visualizer (section 9), and up to 7 team logins (section 15B). $399.95 setup at checkout, non-refundable, then $629.95 a month from the day your plan starts. 3-month minimum, then month to month. Industry and town pages are built out over your first 90 days and kept current monthly. The AI Receptionist is not included; you can add it for $99.95 a month (below). We Run Your Ads is available as an add-on. On Pro we also send you a results report 30 and 60 days after your plan starts (section 10).

FullCommand Ultra: we run the whole thing for you

Everything in Pro, plus we run your Meta ads (Facebook and Instagram) and, once TikTok verification clears, your TikTok ads at no extra charge; unlimited team logins; and priority support (section 17). $199.95 setup at checkout ($200 off the $399.95 setup, because you commit to the 3-month minimum), non-refundable, then $1,199.95 a month from the day your plan starts. 3-month minimum, then month to month. The AI Receptionist is not included; you can add it for $99.95 a month (below). Your Ultra price is the same whether or not your TikTok ads have started.

Your ad budget is extra and is paid by you to Meta and TikTok, not to us: at least $750 a month for Meta, and at least $1,000 a month across Meta and TikTok once your TikTok ads are running (section 10).

Who can buy Pro and Ultra

You need a Google Business Profile that Google has verified at the time you order. At checkout you confirm it by ticking "My Google Business Profile is verified." We record that you ticked it (the time, the version of these terms, and the internet address and device you used) and check the profile after you order. If it is not verified, your plan waits until it is: that hold-up is on your side, so the setup stays non-refundable and the day-30 refund in section 4 does not apply.

No verified profile yet? Start on FullCommand (Plan A, B or C) today and we'll help you get verified (our free guide is at /google-profile/). Once Google verifies it you can ask to move up to Pro with no setup fee, or to Ultra for the $199.95 Ultra setup (section 4A lists what has to be true for the move). Nothing at a Pro or Ultra price is charged while Google is still checking.

How Pro and Ultra start: setup, plan start and your first monthly payment

Three dates matter, and they can be different: the day your plan starts (the day we switch your service on), the day your billing starts (the day your first monthly payment is charged), and the day that first payment actually goes through.

• You pay the setup at checkout, and it is non-refundable if you change your mind or the delay is on your side. Pro: $399.95. Ultra: $199.95. We start onboarding (your profile access, your AI Receptionist line if you added it, your ads setup on Ultra, your site) as soon as it is paid, and you have already agreed to your commitments. Your checkout shows "Setup is non-refundable. It is refunded in full only if your plan never starts because of our failure to deliver." next to the pay button. The one exception: if your plan never starts because we failed to deliver, we refund the setup in full, and any monthly payments you were charged with it. A delay on your side gets an extension or free days, not a refund.
• Day 30: automatic refund when the hold-up is ours. If your plan has not started 30 days after your setup payment clears and the hold-up is on our side, we refund your setup and every monthly payment automatically. We record each onboarding step and whether it is waiting on us or on you; if the plan is waiting on something from you (for example your Google verification), there is no refund. We can also move the date by telling you the reason and a new date in writing; on that date the same rule applies again.
• Your plan starts the day we switch it on, usually within days, since your profile is already verified. Your first monthly payment is taken that day, then on the same date each month. There is no free first month: the setup pays for the build, and the monthly fee pays for service from day one.
• Day 14 at the latest. If your plan hasn't started 14 days after your setup payment clears, your first monthly payment is taken on day 14 and monthly billing runs from then. If the start is held up for a reason outside your control (for example Google re-checks your profile), we can push that date back once, by 14 more days (to day 28), and we tell you the new date in writing. There is no second extension.
• If something on our side means you were billed before you got full service, we make it good with free days of service (up to 90 at a time) added to the end of your paid-through period, after your 3-month minimum. Free days are never paid out as cash or credit and don't count as monthly payments.
• Paying by bank account: a bank payment usually takes 3 to 5 business days to settle, and onboarding (and the 14 days) start once your setup payment has settled.
• Changed your mind? You can withdraw any time before your first monthly payment goes through, by emailing us; any monthly invoice still unpaid is then cancelled. The setup is kept. On Pro nothing else is owed. On Ultra the $200 setup discount is also due (section 8), which brings Ultra to the full $399.95 setup and no more.
• Reviewing your site. Your site goes through the same review link, reminders and change requests as section 6 describes. On Pro and Ultra, publishing never adds a charge.

Adding the AI Receptionist to Pro or Ultra

The AI Receptionist is not part of Pro or Ultra (or any plan). You can add it to either for $99.95 a month. It goes on your plan's monthly payment as its own line, it is month to month (it is not part of the 3-month minimum and never part of an early-exit charge), and it bills only once it answers its first test call on your line (it is then "live on your line"). If it goes live before your first monthly payment, that payment includes its first month; if it goes live later, its $99.95 is prorated from the day it went live and added to your next payment, never charged for any day before it went live. You can cancel it any time by telling us; we stop it before your next monthly payment. See section 9.

Areas

There is no cap on how many contractors in one area can sign up for any plan, and no exclusive territory: no plan gives you exclusivity in any area.

4A. Moving up to Pro or Ultra

If you already have a plan with us and move to Pro or Ultra, your new plan replaces the website plan, Get Found, We Run Your Ads and JobBring tool subscriptions it includes. You are never billed for the same thing twice.

• You need a verified Google Business Profile (section 4), and you tick the same boxes as a new signup, including the early-exit authorization in section 8.
• Each replaced subscription stops on the day you move, and you get a credit for the unused part of its current month, taken off your first Pro or Ultra payment. Credit larger than that payment comes off your next Pro or Ultra payments, never off anything else; any left when your plan ends is first taken off anything you owe under section 8, and the rest is refunded.
• Moving from FullCommand to Pro costs no setup (your site is already built). Moving from FullCommand to Ultra costs the $199.95 Ultra setup, which covers your ad and profile onboarding.
• You can move when nothing is unpaid or in progress on your account (no open invoice, no pending refund or dispute, no renewal due in the next 4 days) and your payment method for the move is a card or wallet; we tell you if something needs sorting first.
• Before anything changes we show you the exact first payment (the new plan's first month, plus any setup, less your credit). Your old subscriptions keep running until that payment goes through (within 72 hours); if it doesn't, nothing changes. If it goes through but we can't finish the move, we refund it in full and your old plan carries on.
• The minimums on the replaced subscriptions end. Your new 3-month minimum starts with your first Pro or Ultra payment.
• Anything you don't move stays as it is.

Moving from Pro to Ultra, or moving down from Ultra or Pro, isn't offered yet. Ask us and, if we can do it, we agree it with you in writing first. JobBring tools you keep after leaving Pro or Ultra return to the member prices in section 9.

5. What each plan costs in total

Each FullCommand plan is a fixed price for the first 6 months. The setup of your site is included in that price; there is no separate setup charge on Plans A and B, and no setup charge is added later.

• Plan A — nothing at signup. 6 monthly payments of $249.95, the first taken on the day your site is published (see section 6), then $129.95 a month. First 6 payments: $1,499.70.
• Plan B — 6 monthly payments of $199.95, the first taken at signup, then $129.95 a month. First 6 payments: $1,199.70.
• Plan C — $399.95 setup at signup, then $129.95 a month, the first taken 30 days after signup. Setup plus first 6 monthly payments: $1,179.65.

At checkout Plan B is described as your $399.95 setup spread across your first 6 months. That is the same price said another way: if you leave early, what you owe is the remaining months under section 8, which includes any part of the setup still unpaid. You are never charged both.

• FullCommand Pro — $399.95 setup at checkout (non-refundable), then $629.95 a month from the day your plan starts. If you stay for the 3-month minimum: setup plus 3 monthly payments = $399.95 + $1,889.85 = $2,289.80. The AI Receptionist, if you add it, is $99.95 a month on top.
• FullCommand Ultra — $199.95 setup at checkout (non-refundable), then $1,199.95 a month from the day your plan starts. If you stay for the 3-month minimum: setup plus 3 monthly payments = $199.95 + $3,599.85 = $3,799.80. The AI Receptionist, if you add it, is $99.95 a month on top. Your ad budget is extra and is paid to Meta and TikTok, not to us: at least $750 a month for Meta, at least $1,000 a month across both once TikTok runs.

These totals use member prices. Who counts as a member is in section 4.

6. Reviewing your site before it publishes

On Plan A nothing is charged when you sign up. Your card is saved and that is all.

1. We build your site.
2. We email you a private link to look at it. Nothing has been charged for the website at this point. If you chose the AI Receptionist, its separate billing may already have started under section 9.
3. On that page you can either publish it or tell us what to change. Changes are free, there is no limit on them, and asking for one charges you nothing.
4. Your first $249.95 is charged when the site is published — when you press publish, or automatically as described below — and your plan starts then. Connecting it to your own web address can finish shortly after that.

If you don't approve it, it publishes automatically after 14 days

We cannot leave a finished site unpublished forever. If you have not published it or asked for a change within 14 days of us sending you the link, we publish it automatically on that day, your first $249.95 is charged to the card on file, and your plan starts then — even though you did not press publish. The email with the link gives you the exact date.

Before that happens we email you a reminder 3 days and 10 days after sending the link, and a final notice 2 days before the publish date. That final notice lets you push the date back by 7 days, once.

A change request stops the clock. If you have asked us for a change, nothing publishes while you are waiting on us. When we send the revised site back, a new 14 days starts, with its own reminders. You are never charged for a delay that is ours.

Plans B and C, Pro and Ultra

Plans B and C, Pro and Ultra use the same review link, reminders, change requests and one-time 7-day push-back, and their sites also publish automatically if you have not responded within the 14 days. Their billing already started at signup or follows section 4; publishing adds no extra charge.

7. Cancelling

FullCommand's Plans A, B and C are 6-month plans, and you can cancel any time after that. Cancelling before your first 6 monthly payments is covered in section 8. After 6 monthly payments there is no notice period and no cancellation fee. Pro and Ultra have a 3-month minimum, covered in section 8.

To cancel, email us at [email protected]. We will confirm it, end the subscription, and bill anything owed under section 8 once we have confirmed the amount with you. We do not keep billing you for the website after you ask us to stop. Ad costs, if you use We Run Your Ads or Ultra, are settled under section 10.

When a plan ends, the site comes offline. After you cancel, a site that is already live stays online for 14 more days and then shows a short "this site is paused" page. On Pro and Ultra your service and your site run to the end of the month you have already paid for, and the 14 days start after that. It runs on our system, so it does not keep running once you stop paying for it. Everything you brought to it leaves with you — see Who owns what.

8. Minimum term and cancelling early

FullCommand: 6-month minimum

Plans A, B and C have a 6-month minimum.

• After 6 monthly payments, you can cancel any time before your next renewal and no more website charges are owed (ad costs, if any, are settled under section 10).
• Before 6 monthly payments, the remaining months' monthly fee is billed in one charge to the card you have on file: $249.95 a month on Plan A, $199.95 a month on Plan B, $129.95 a month on Plan C.
• When the 6 months start. On Plan A, the 6 months start when your first $249.95 is taken at publication under section 6, whether you publish it yourself or it publishes automatically. If you cancel Plan A before that payment is taken, you owe nothing for the website. Once it is taken, the 6-month minimum applies even if connecting your own web address is still being finished. On Plans B and C they start at checkout. On Plan C your monthly payments begin on day 30, and the $399.95 setup is not a monthly payment.

However your plan ends early — you cancel, or for example a monthly payment we can't collect ends it — the remaining-months amount is owed, but it is never charged automatically when the plan ends: we contact you before anything is charged.

On Plans A and B the setup is included in the monthly price (see section 5), so the remaining-months amount is all that is owed. There is no separate setup balance on top of it.

If you cancel because you don't accept a change to these terms of the kind described in section 18, and you tell us before the change takes effect, the remaining-months amount is waived and nothing more is owed for the website.

There is no other website cancellation penalty. Ad costs from section 10, if any, are settled separately under that section.

Pro and Ultra: 3-month minimum, then month to month

• The 3 months start with your first monthly payment (the day your plan starts, or day 14 at the latest, section 4). After 3 monthly payments you can cancel any time before your next renewal; the service ends at the end of the month you have already paid for, and nothing more is owed.
• Leaving before 3 monthly payments. You owe two things, and nothing else:
  1. One month of your plan, at your plan's monthly price on your most recent monthly invoice that counts (below). The AI Receptionist add-on is never part of this amount. This covers the work we have already set in motion for the coming month and don't recover any other way: your ad campaigns and creative, your Google profile work and the tools that cost us money every month.
  2. On Ultra only, the $200 setup discount. Ultra's setup is $399.95; you paid $199.95 because you committed to 3 months. If you leave early that discount is reversed and the other $200 becomes due.
• Leaving after checkout but before your first monthly payment goes through: $200 on Ultra, nothing more on Pro. Your setup payment is kept either way; it is non-refundable (section 13).
• Examples. Ultra, leaving after 1 monthly payment = $1,199.95 + $200 = $1,399.95. Pro, leaving after 1 monthly payment = $629.95. Either way the AI Receptionist add-on, if you have it, adds nothing.
• What counts as a monthly payment. A paid monthly invoice for your plan counts toward the 3 unless it was fully refunded or lost in a card or bank dispute. A partial refund or partial credit does not stop it counting. A payment under an open dispute doesn't count while the dispute is open, and counts again if we win it. Setup payments, prorated amounts and $0 invoices never count. The count and the rate are fixed as of the moment your request to leave reaches us, not when we process it.
• How it is charged. We email you the exact amount and the date we'll charge it (at least 3 business days ahead), and only then charge it once to your card or bank account on file. It is never taken automatically when the plan ends, and it is not retried automatically if it fails. Your ad spend is never part of it.
• This is all you owe for leaving early. The remaining-months rule above applies to FullCommand only, and the add-on minimums in section 10 don't apply to services that are part of your Pro or Ultra plan.
• When nothing is owed. Nothing in this subsection is owed if you leave because you don't accept a change to these terms (section 18) and tell us before it takes effect, or because we broke these terms and didn't put it right after you told us. If we end your plan for our own reasons, and not because of nonpayment or a breach on your side, nothing in this subsection is owed.
• If your plan ends for nonpayment or a breach on your side, what is owed is only the amount above, worked out on the day the plan ends, plus any monthly invoice that was due and unpaid.
• After you ask to leave, your service and your site run to the end of the month you've paid for; then the 14 days in section 7 start. An invoice that was due before you asked stays owed; no new renewal is created. Any free days we owed you (section 4) are added before the end.
• Leftover upgrade credit (section 4A) is first taken off anything owed here; anything left is refunded to your payment method.
• You authorize it at checkout. On Pro and Ultra the checkout states the amounts (Ultra: "Leaving before your first monthly payment: $200 (the setup discount). Leaving before 3 monthly payments: one month plus the $200 setup discount."; Pro: nothing before your first monthly payment, one month before 3 monthly payments) and you tick a separate box: "I authorize the early-exit charge above if I leave before 3 monthly payments." We keep the box and that line together as what you agreed to. You tick it again if you move up to Pro or Ultra.

The member perk

15% off all coatings and flake at XPS is included while you have an active plan (FullCommand, Pro or Ultra), however you signed up. Can't be combined with any other promotion or discount. It ends when no plan is active.

9. The JobBring tools

Estimate + Visualizer and the AI Receptionist are JobBring products — a separate service from the same company. On FullCommand, if you tick them at checkout they are set up on the same payment method, as a separate subscription shown separately on your statement. They are not part of the website package. Cancelling a tool does not affect your website, and cancelling your website does not cancel your tools. Member prices apply while you have an active plan with us. If you no longer have an active plan and keep a tool, it moves to the non-member price below from its next renewal. You can cancel the tool whenever you like.

Smart Estimate and the Floor Visualizer are no longer sold on their own. If you already have one, you keep it at its current price until you cancel.

The AI Receptionist has no free trial. It costs us money from the first minute — a phone number, the voice service and the per-minute usage — so it bills from the day it answers its first test call on your line ("live on your line"), on every plan, and not before. Estimate + Visualizer does not, which is why it gets seven free days.

Bought on their own, you can cancel any tool at any time. No balance is ever owed on a tool bought on its own — the 6-month minimum in section 8 applies only to the FullCommand website package.

On Pro and Ultra Estimate + Visualizer is part of your plan, not a separate subscription, and the 7-day trial doesn't apply. The AI Receptionist is not part of any plan: on Pro and Ultra you can add it for $99.95 a month (the member price). It is added to your plan's monthly payment as its own line ("AI Receptionist"), month to month, and bills from the day it answers its first test call on your line: if it goes live before your first monthly payment, that payment includes it; if it goes live later, the $99.95 is prorated from the day it went live and added to your next payment, never earlier. If you leave Pro or Ultra and keep a tool, it returns to the member price above while you have an active plan.

The tools are also covered by the JobBring terms and privacy policy at jobbringapp.com.

9A. Payments you take from your customers

Get paid on the spot: deposits and payments from your estimates, straight to your bank. Every plan includes taking deposits and payments from your customers by card, Apple Pay or Google Pay, from your estimates, invoices and portal.

• Set up with you during onboarding. We set up your payments account with you while we onboard you. No platform fee applies before your account is live.
• You are the merchant. Payments run through a Stripe account in your business's name, connected to our platform, and each payment is made directly on your account. Your name is on your customer's statement and the sale is between you and your customer. To switch it on you accept Stripe's Connected Account Agreement (which includes the Stripe Services Agreement) and complete Stripe's identity and business checks. Stripe, not us, decides whether to approve your account, and can ask for more information, hold payouts or close the account under its own terms.
• Fees. Each payment carries Stripe's processing fee plus our platform fee of about 1% of the payment, the same on every plan; together about 3.9% + 30¢ on a card payment. Both are your business cost and come off the payment before it reaches you. The all-in fee is shown to you on every estimate and invoice before you send it, and we publish the exact fee before we switch the feature on for your account. If you choose to pass a fee on to your customer as a surcharge, that's your call and you must follow the card rules and the law (for example, no surcharge on debit or prepaid cards, and a cap on credit cards).
• Payouts go straight from Stripe to your bank on Stripe's payout schedule for your account. We never hold, pool or receive your customers' money (we only receive our platform fee), and we don't act as a bank, an escrow agent or a payment processor. Switching off our pay buttons doesn't stop Stripe's payouts.
• Refunds, chargebacks and holds are yours. You decide and issue refunds to your customers, from your own account. Chargebacks, dispute fees, negative balances and any reserve or hold Stripe puts on your account are yours to handle under Stripe's terms. If a loss from your own payments is ever charged to us instead, you repay that amount once, after we show you the evidence; never for a loss caused by our mistake. Stripe's own fees follow Stripe's rules.
• Deposits and the law. You set your own deposit amounts and refund rules and follow the deposit, licensing and consumer rules for your jobs (in Florida, for example, Fla. Stat. 489.126 on deposits over 10% of the contract price). Our tools don't make those decisions for you.
• Allowed and not allowed. Deposits and agreed progress payments for floor and coating work you've contracted to do, and related products, are exactly what it's for. Not allowed: taking payments for another business, cash advances, payments for work you don't intend to do or can't lawfully do, splitting a sale to get around limits, or anything Stripe or the law doesn't allow. We can switch the feature off for misuse, if Stripe restricts your account, or if the law requires.
• Taxes. Stripe sends you any Form 1099-K for the payments you take. Your sales tax, income tax and records are yours; we don't prepare or file your taxes.
• If your plan ends, your Stripe account stays yours. Our pay buttons and fee split stop. Payments already taken are paid out by Stripe as normal and you keep handling their refunds and disputes.
• Our own demo sites are different. On the sites run with XPS's own crews, deposits are collected for those crews' own jobs on our affiliate's own account. Those aren't your payments and this section doesn't cover them.

10. Get Found and We Run Your Ads

These are monthly services: Get Found ($399.95 a month on its own, included in Pro and Ultra), We Run Your Ads – Meta ($499.95 a month on its own: Facebook and Instagram; included in Ultra) and We Run Your Ads – Meta + TikTok ($999.95 a month on its own). The price is our flat monthly management fee. There is no setup fee and no free trial on an add-on bought on its own.

Get Found is help with your Google Business Profile, pages for the towns you serve, and asking your customers for reviews. It does not include running Google Ads. Get Found needs a verified Google Business Profile. If yours isn't verified yet, we help you verify it first, and Get Found is not billed until it is.

When you buy an add-on on its own, each service is its own monthly charge to the payment method you check out with, starting the day you buy it. Each has a 3-month minimum, then runs month to month. When you cancel, the service ends at the end of the month you have already paid for. If you cancel (or the service ends for any other reason) before 3 monthly payments, the remaining months of the minimum are owed. We tell you the amount first and only then charge it to your payment method on file in one charge; we never take it automatically. After the minimum there is nothing extra to pay when you cancel. Inside Pro or Ultra, Get Found and (on Ultra) ad management are part of the plan and follow section 8.

We Run Your Ads – Meta + TikTok ($999.95 a month). Your TikTok ads start within 30 days of signup. Until they run you pay the Meta-only price ($499.95 a month); the extra $500 starts only from the day your TikTok ads first run, prorated from that day. If they have not started by day 60, you can move to the Meta-only add-on ($499.95) with no exit charge for that change; your 3-month minimum doesn't change. No TikTok ads, no TikTok charge.

TikTok on Ultra. TikTok ads are added at no extra charge as soon as TikTok verification clears. There is no TikTok start date on Ultra. Until they run, only the Meta budget minimum applies ($750 a month), and your Ultra price is the same either way.

No ad money is spent until you approve the budget below. If you ask us to run ads on other terms, we first agree the platforms, the budget and our fee with you in writing (an email is fine).

Ad spend is separate from our fee

The money the ad platforms charge for your ads (the ad spend) is never part of your plan fee or our management fee. Our management fee is the monthly price above (or, on Ultra, part of your plan), or what we agreed with you in writing.

You pay the platforms directly. Each platform charges your own card, which you add to the ad account yourself, under that platform's billing terms. We never collect or hold your ad spend, and the platform's receipts and statements are yours.

Ultra needs an ad budget you fund. Ultra includes us running your ads; it does not include the ads themselves. You agree to keep a monthly ad budget of at least $750 for Meta, and at least $1,000 in total across Meta and TikTok once your TikTok ads are running, on your own card in your own name with each platform. That money is paid by you to Meta and TikTok. It is never paid to us, never part of our fee, and we never hold it.

Ads cannot work without a budget. If your budget falls below the minimum (a declined card at the platform, or a budget or limit you set below it), we tell you in writing. If it is still below the minimum 7 days later, that is a missed commitment on your side (section 15A): we keep running whatever budget is funded, your reports record the shortfall, and your plan, your monthly fee and your 3-month minimum carry on unchanged. A shortfall never brings forward any fee and never ends your plan. Low spend on its own (for example a platform not spending a funded budget) is ours to look into, not a shortfall.

Budgets need your approval

• Before launch you approve a maximum in dollars for each platform for each calendar month, including any platform taxes or fees.
• We set the budget controls each platform offers and we watch the spending. Platforms can spend more than a day's budget on a busy day (Google can spend up to twice a day's budget), so we manage to your monthly maximum, not the daily figure.
• We never raise your maximum without your written yes. We may move money between ads and platforms inside what you approved.
• Where a platform offers a hard spending limit (for example an account spending limit or a lifetime budget), we set it to your approved maximum, so the month stays inside what you approved.

Your pages, and the ad accounts we set up

• Your Facebook Page, Instagram account and Google Business Profile are yours. You create them, you stay the owner, and you give us access as a partner or manager. We never ask for your password, and you can remove our access at any time.
• The ad accounts and tracking pixels we set up for you are held in business accounts run by an affiliated company on our behalf, not in your name. We stay responsible to you for this service under these terms. If you already have your own ad accounts, we can run your ads in those instead, with access you give us.
• Before launch we tell you, platform by platform, what will be in your name and what will be held by our affiliated company, which of those we will transfer to you when you leave and which you will get admin access to instead, and whether the platform lets an account be moved at all.
• When you leave, you get your campaign reports and the exports the platforms offer. Where a platform allows it, we transfer the ad accounts and pixels we set up for you, or give you full admin access to them. Where it doesn't, you may need a new account, and some history or audiences may not carry over. Money you owe us stays owed, but it never holds back your reports or anything that is already in your name.

What we send you, and what we don't promise

Each month we send a plain report: what each platform charged, shown separately from our fee; how many times the ads were shown and clicked; and how many quote requests our tracking connected to the ads, with what that tracking can and can't see. Tracked requests can include duplicates or spam. We give you your Google Ads customer ID whenever you ask.

On Pro and Ultra we also send a results report 30 and 60 days after your plan starts: leads by source, what the ads cost and brought in (Ultra), your Google profile activity, how fast leads were answered, and whether the commitments in section 15A were met on both sides. We keep a copy, and so do you.

Before tracking goes on your site, we agree which tools are used. We update your site's privacy policy and set up and test any consent and opt-out controls the law requires for those tools, and we keep them working while we manage the tracking. The quote requests your ads bring in are yours; we don't use them for anything else. Where Google's rules require it, we also give you Google's information for advertisers who use a third-party manager.

We set up, run and watch your ads with care and follow each platform's rules. We do not promise results. No one can honestly promise a number of leads, a cost per lead or a level of sales from advertising, and we don't. Each platform decides for itself whether to approve or show an ad, and can change its rules or prices at any time. Results also depend on demand, competition and your prices; calling people back quickly usually helps.

Stopping the ads

• You can stop the ads at any time by emailing [email protected]. We confirm every campaign is paused within one business day (Monday to Friday, Eastern Time, not counting US federal holidays). If we can't confirm it in that time, we tell you why.
• An email cancelling your plan also stops the ads, in the same way.
• We also pause the ads if your site goes offline for any reason, including an unpaid bill, so you don't pay for clicks to a page that isn't there.
• You pay for ads that ran before the pause, within your approved maximum, even if a platform bills for them later. Credits or refunds the platforms give later for your campaigns come back to you. You don't pay for ads that ran because we missed the one-business-day pause.
• Pausing the ads does not cancel a Get Found, We Run Your Ads or Ultra plan or its 3-month minimum; cancelling is covered at the start of this section and in section 8. For ads run on other agreed terms, our management fee stops when the ads are paused, or at the one-business-day deadline if that comes first, and anything you paid ahead for days after that is refunded.
• Stopping the ads does not change your plan. Plan cancellation is covered by sections 7 and 8.

11. Who owns what

• Your web address is yours. If we registered it for you, we transfer it to you on request: on Plan C at any time, on Plans A and B once you have made your first 6 monthly payments or have paid anything owed under section 8, and on Pro and Ultra once you have made your first 3 monthly payments or have paid anything owed under section 8. If you already had one, it stays where it is.
• Your photos, your words and your logo are yours. You keep them and can use them anywhere.
• Your customer list and your leads are yours. You can take them with you at any time, and when a plan ends we send your customer list over in a normal spreadsheet format.
• Your Stripe account for taking payments is yours (section 9A).
• The site itself runs on our system. The platform, the templates and the code behind it stay ours, which is why the site comes offline if you stop your plan. You are paying for a site that is run for you, not for a set of files.

We may show your finished site as an example of our work. Tell us if you would rather we didn't and we won't.

12. Text messaging

The follow-up emails described in section 2 are included in every plan and start when your site goes live. Texting is included in every plan. It turns on for your business once the carriers approve your number's registration. We file it when you sign up. Approval usually takes from a few days to a few weeks, and a carrier can ask for changes first. We can't control the carriers' timing.

Business texting through our service needs the registration that applies to the number it sends from. For a US local 10-digit number that means registering your business and how you will text (A2P 10DLC) with the carriers. Registration is not the same as your customers' permission to be texted.

• It happens after you sign up, never during it, and we send you what you need to fill in.
• Review times vary and are not in our control. We cannot guarantee approval or that every text is delivered, and a carrier can reject or revoke a registration for its own reasons.
• Nothing else waits on it. Your site goes live, your form reaches you, your follow-up emails go out and your number rings you whether texting is on or not.
• We never ask for a tax ID or a social security number by email, and you should never send one that way. The secure link is the only place that information goes.

Once texting is on, you are responsible for having the consent the law requires before anyone is texted — including written consent where it is required for marketing — and for keeping a record of it. A quote request on its own is not permission to send unrelated marketing. You must honor STOP and any other reasonable request to stop, and tell us about any you receive outside the system. Our automatic texts name your business and stop going to anyone who opts out. Carrier approval does not mean a text is legal. We will suspend texting if it is used in a way that breaks carrier rules or the law.

13. Refunds

There is no refund window. We start building as soon as you sign up, and on FullCommand Plans B and C the first website payment is taken that day. On Plan A nothing is charged for the website until it is published under section 6 — by you, or automatically after the review period — so before then there is nothing to refund.

On FullCommand, the one case where we do refund is us failing to deliver. If we do not build and hand over your site, you get your money back.

Pro and Ultra setup is non-refundable if you change your mind or a delay is on your side. You pay it at checkout after you have confirmed your Google profile is verified and ticked your commitments, and we start onboarding straight away. If your plan's start is held up, it gets the extension or free days of service in section 4, not money. The one exception: if your plan never starts because we failed to deliver, we refund the setup in full, and any monthly payments you were charged. For Pro and Ultra setup, this paragraph replaces the "failing to deliver" sentence above.

Monthly payments already taken are not refunded when you cancel part-way through a month. Your site stays online as described in section 7.

Leftover upgrade credit (section 4A) is refunded when your plan ends, after anything you owe under section 8. Payments your customers make to you, and their refunds, are covered in section 9A.

These refund rules are about our fees. They do not stop us correcting a billing mistake (a charge made in error is always corrected), or paying back anything section 10 says we owe you for ads.

14. Payment and failed payments

You keep a payment method on file: a card, Apple Pay or Google Pay on every plan, or a bank account (ACH) on Pro and Ultra. Monthly payments are taken automatically on the same date each month.

Plan A's first payment. If it is declined at publication, your site stays unpublished and we email you a link to pay. We hold the order for 7 days from the first decline; if it is still unpaid then, we cancel the website order and nothing is owed for it.

Pro and Ultra first payments. If your first monthly payment is declined or needs you to confirm it, we email you a link to pay. If it isn't paid within 72 hours we close that invoice and tell you what happens next; your setup stays non-refundable. A bank payment still processing at 72 hours is not cancelled.

Paying by bank account (Pro and Ultra). A bank payment is submitted the day you pay and usually settles in 3 to 5 business days. A bank payment can be returned after it settles (quickly for a business account, up to about 60 days for a personal one) and is then treated as unpaid. Choosing a bank account authorizes us to debit it for your setup, your monthly payments and any amount under section 8, on the dates and in the amounts these terms give, until you revoke it by email. Revoking it does not cancel your plan or what you owe. The account must be yours or one you're authorized to use.

Monthly payments. If one fails, our payment processor may retry it. If it still isn't paid and your subscription ends for nonpayment, we email you and the site comes offline as described in section 7. A failed payment for a JobBring tool does not affect your plan. An early-cancel charge under section 8 is only ever taken after we have contacted you, and is not retried automatically if it fails. Your content and your customer list are not deleted while a plan is being sorted out.

We bill everything through our own billing system (Stripe today), whichever way you signed up (section 1). You are billed by Full Command Systems LLC, doing business as XPS Business Systems (and JobBring for the JobBring tools). We never see or store your full card or bank account number.

15. Your part

• Give us accurate details about your business, and tell us when they change.
• Only send us content you have the right to use — your own photos, or photos you are licensed to use.
• Don't use the site, the texting, the payments feature or the ads for anything unlawful, misleading or that breaks a carrier, hosting, payment or ad platform rule. Prices, offers and photos you give us for your site or your ads must be true and yours to use.
• Keep your login details to yourself.

15A. Your commitments on Pro and Ultra

When you sign up for Pro or Ultra you agree to these, because the results depend on them as much as on us. They appear as checkboxes at checkout, word for word:

1. I'll keep at least $750/mo of ad budget on my own Meta card ($1,000/mo across Meta + TikTok once TikTok runs). (Ultra only.)
2. I'll answer new leads within 1 business day.
3. My Google Business Profile is verified.
4. I'll keep this card valid, and I agree to the plan terms.

We record when you agreed (date, time, the version of these terms, the text you accepted, and the internet address and device you used), however you signed up (section 1). If you miss one of these, we tell you in writing and note it in your reports. A missed commitment is not a reason for us to charge you more, it does not end your plan, and it is not on its own a reason to suspend your service; it means we cannot be held to results that depended on it.

15B. Team logins

Team logins are included with Pro (up to 7 people) and Ultra (unlimited) and are set up during onboarding. FullCommand includes you plus 1; people 3 to 7 are $29.95/mo flat as listed in the plan table.

16. What we do and don't promise

We build and run your site with care and we keep it online. We aim for it to be available all the time, and we fix problems as fast as we can.

No plan guarantees leads. We do the work and show you the numbers. We do not promise business results on any plan, including Pro and Ultra. Nobody can honestly promise you a number of leads, a cost per lead, a search ranking or a level of sales, and we don't. We also can't promise that Google, Meta, TikTok, the phone carriers or Stripe will approve you, or that any customer pays you. What we promise is the work described in these terms, done with care, and the reports that show it.

Some things are outside our control — a domain registrar, a phone carrier, an outage at a hosting provider, or a change in someone else's rules. We will work to fix or route around them, but we are not responsible for them.

If something goes wrong and we are at fault, what you can recover from us is limited to the fees you have paid us in the three months before the problem, not counting ad spend (which you pay the platforms directly) or payments your customers make to you (section 9A). This limit does not reduce any refund owed under section 13, anything section 10 says we owe you for ads, the correction of a billing mistake, or anything the law does not allow us to limit. Neither of us is responsible to the other for indirect or consequential losses such as lost profit.

17. Support

Email [email protected]. That is the right address for a change to your site, a billing question or a cancellation.

We read every message. Most get a reply within one business day, and if something is going to take longer than that we will tell you so rather than leave you waiting.

Ultra: priority support. A reply the same business day to messages sent to us by 5 p.m. Eastern on a business day (later ones by noon the next business day). Business days are Monday to Friday, Eastern Time, not counting US federal holidays. If we miss a reply time it shows in your monthly report; it doesn't create a credit or refund.

18. Changes to these terms

We may update these terms. The current version always lives at this address with the date it was last changed at the top.

If a change raises what you pay, reduces what you get, or otherwise materially changes your rights, we will email you at least 30 days before it takes effect, and you can cancel rather than accept it by emailing us before that date. If you cancel for that reason, no remaining-months amount is owed under section 8 and nothing is owed under its Pro and Ultra rules; you pay only for months already billed.

Earlier versions. We keep each earlier version, and a record of which version you accepted.

19. Governing law

These terms are governed by the laws of the State of Florida, and any dispute will be handled by the state or federal courts located in Broward County, Florida.

If any part of these terms turns out to be unenforceable, the rest still applies.